Fachbereich Informatik
Service Point Department of Computer Science
Campus
Sankt Augustin
Raum
A 102.1
Sprechstunden
Mon-Fri: 8:00 a.m. - 5:00 p.m.
At our ServicePoint, tech-savvy students offer their support in the following areas:
Students
- Technical support with IT-related topics and problems with student accounts such as
- password forgotten
- quota exceeded
- e-mail access
- VPN
- Sign in with LINUX/Windows
Staff
- handling of technical devices in the lecture room
- introduction of a fault report system
Service for Lecture Rooms
- Daily check of computers, blackboards and beamers, repairs and/or notification of helpdesk
