Fachbereich Informatik

Service Point Department of Computer Science

Campus

Sankt Augustin

Raum

A 102.1

Adresse

Grantham-Allee 20

53757, Sankt Augustin

Sprechstunden

Mon-Fri: 8:00 a.m. - 5:00 p.m.

At our ServicePoint, tech-savvy students offer their support in the following areas:

Students

  • Technical support with IT-related topics and problems with student accounts such as
    • password forgotten
    • quota exceeded
    • e-mail access
    • VPN
    • Sign in with LINUX/Windows

Staff

  • handling of technical devices in the lecture room
  • introduction of a fault report system

Service for Lecture Rooms

  • Daily check of computers, blackboards and beamers, repairs and/or notification of helpdesk

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