Service Point

Contact
Opening hours: 
Mon-Fri
8:00 a.m. - 6:00 p.m.
Address:
Grantham-Allee 20
53757
Sankt Augustin
Room(s): 
A 102.1
Email Address: 
servicepoint [at] mail.inf.h-brs.de

At our ServicePoint, tech-savvy students offer their support in the following areas:

Students

  • Technical support with IT-related topics and problems with student accounts such as
    • password forgotten
    • quota exceeded
    • e-mail access
    • VPN
    • Sign in with LINUX/Windows

Staff

  • handling of technical devices in the lecture room
  • introduction of a fault report system

Service for Lecture Rooms

  • Daily check of computers, blackboards and beamers, repairs and/or notification of helpdesk