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Department of Management Sciences

stevens_gunnar.png (DE)

Prof. Dr Gunnar Stevens

Verbraucherinformatik/Kompetenzzentrum Usability

Unit

Prof. Dr Gunnar Stevens

Location

Sankt Augustin

Room

G135

Address

Grantham-Allee 20

53757, Sankt Augustin

Telephone

+49 2241 865

Research Projects

Consumer Vendor Management Systems. Supporting provider and contract management with software and digitalisation

Due to the steady advance of digitalisation, it can be commonly observed that all products are increasingly developing into services in runtime contracts (subscriptions). In this context, the term "Everything-as-a-Service" (XaaS) is usually used. As a result, consumers are entering into more and more (term) contracts over which they need to keep an overview (e.g. compare, monitor terms, etc.) and interact with providers (e.g. cancel). To support this, there are already many apps, service providers and emerging start-ups. PhD student Erik Dethier is looking at how information technology can help consumers manage their contracts, finances and thus their providers. Together with his colleagues from the research group Consumer Informatics, he is conducting research on consumers and their acceptance and integration of such IT into their everyday practices, as well as on developers of such IT/apps.

OMI

The OMI (Open Mobility Infrastructure) project creates a digital infrastructure consisting of three human-technology interfaces and a middleware. Local players can provide shared mobility services themselves via a self-service portal, and users receive an app in the form of the mobility assistant, which offers seamless access to the region's entire mobility services and turns the smartphone into a digital vehicle key.

Project management at the H-BRS

Prof. Dr Alexander Boden
MobilCharta5

The aim of the project is to develop an innovative, sustainable, land-saving, climate-protecting and environmentally friendly mobility system (continuous, barrier-free and safe means of transport). The project area extends in a tangential brace starting from Hennef (area DB station with connection: Cologne, Bonn: mobility hub A) via the towns of Neunkirchen (portal mobility station) and Seelscheid (portal mobility station) to Overath (area DB station with connection Cologne, Gummersbach: mobility hub B).

Project management at the H-BRS

Veronika Krauß Paul Bossauer